A
Accessible Seating
Accessible seating is available at all Republic FC matches (Sections 101-103, 108-110, 111-113, and 118-120). Accessible seating is reserved exclusively for patrons with accessible needs and their companion(s). Depending upon availability, we will make efforts to ensure that seats for additional guest(s) will be located as close as possible to the accessible space. This policy ensures that we are able to accommodate all those that need accessible seating.
We are committed to working with patrons on a case-by-case basis to adequately accommodate individual needs. Please call us at (916) 307-6100 for questions regarding accessible seating.
Address
Heart Health Park is located on the grounds of Cal Expo, at 1600 Exposition Blvd, Sacramento, CA 95815. For information about upcoming events, directions to the stadium or to contact our administrative office, please call (916) 307-6100.
Admission
Children two (2) and under do not require a ticket provided they are seated on an adult’s lap. Anyone aged two (2) and over must have a ticket for admission into the match.
Alcohol
Guests are expected to obey all state and local laws governing the purchase, possession, and consumption of alcohol. It is illegal for anyone under the age of 21 to consume alcoholic beverages. Public concession stands will not serve alcoholic beverages after the 75-minute mark of a soccer match, or the equivalent for other events.
The consumption of alcohol in any Cal Expo parking lot is prohibited.
Animals
Service animals meeting the requirements of the Americans with Disabilities Act (ADA) are welcome at Heart Health Park.
ATMs
ATMs are no longer available. Heart Health Park is now a cashless facility, and all major debit and credit cards will be accepted for payment regarding tickets, merchandise, food, and beverage.
B
Banners and Signs
For Republic FC matches, fans are permitted to bring signs, flags, or banners into Heart Health Park to exhibit their support of Sacramento Republic FC and/or the greater Sacramento region. All signs, flags, or banners must follow these guidelines: Flags, banners, or signs must not be larger than 3 feet x 5 feet (except for pre-approved banners or tifos for supporter groups). Banners must adhere to the Fan Code of Conduct. The sign, flag, or banner may not block the view of other fans during play. Any signs, flags, or banners that do not follow the above guidelines and Fan Code of Conduct will be confiscated.
Beverages, Bottles, and Cans
Fans are prohibited from bringing any outside food into Heart Health Park. Fans are allowed to bring in one (1) un-opened water bottle per guest or an empty reusable water bottle. A water filling station will be available to guests on matchdays – located at the front gates after entry. Please expect that upon entry, all reusable water bottles will be checked for contents.
Bicycle Parking
A number of bicycle racks are available at Heart Health Park in our bike parking area. It is located right outside main gates. Fans are encouraged to access Cal Expo through main entrance on Exposition Blvd or via the American River Parkway/Jedediah Smith Memorial Trail that goes to the west side of the parking lot. Heart Health Park does not assume any responsibility for bicycles or items left at these racks.
Box Office
The Republic FC box office, located at the entrance to the Green Gate, will be available for ticketing help when gates open.
Baby Changing Stations
Baby changing stations are available in the handicapped stalls of the Green Gates bathrooms. Changing stations are available in both the men’s and women’s restrooms.
C
Cameras/Video Equipment
Personal photography is permitted at Heart Health Park. Professional and commercial grade cameras are not allowed. Any audio and/or video recording is in violation of USL policies and is not permitted. Guests are not permitted to stand in the aisles or walkways, or obstruct others from viewing the game while taking photographs. Photographic support tools (such as tripods, monopods, cameras with large lens over 3”, etc.) are not permitted, except for credentialed members of the media. iPads, tablets, camcorder/Go Pro recording devices and selfie sticks are prohibited. Drones are also not permitted at any event.
Clear Bag Policy
Cal Expo and Heart Health Park will enforce a clear bag policy to reduce security screening interactions and expedite entry to Fairgrounds. For more information on our clear bag policy, click here.
Guests can carry in blankets and jackets as long as they are readily available for screening at entry. Guests can bring in parental bags (such as diaper bags, etc) as long as they are readily available for screening at entry.
Exceptions will be made for medically necessary items after proper inspection and screening.
Code of Conduct
Sacramento Republic FC is committed to providing a fan experience that is enjoyable and respectful of the diverse audience that attends. Before attending a match, please read our Fan Code of Conduct here.
If guest interferes with the enjoyment of the match, please contact a Guest Service representative for assistance or text our in stadium hotline at (916) 659-6641. Each guest should provide proof of ticket and be ready to display it to a Guest Service representative. All Season Ticket Holders are responsible for their conduct as well as those of their guests.
Questions or concerns? Please contact Guest Services at home matches, text (916) 471-GOAL for in stadium assistance, or contact Republic FC by calling (916) 307-6100 or emailing goal@sacrepublicfc.com.
D
Designated Driver Program
As part of Heart Health Park’s commitment to public safety, we have partnered with Cal Trans and the Office of Traffic Safety in offering a designated driver program at all Sacramento Republic FC matches. Fans can sign up and will receive a complimentary non-alcoholic drink voucher redeemable at any participating food stand during the match. Please visit the Guest Services Booth located at the entrance to sign up.
E
Ear Muffs/Plugs
Guests are welcome to bring earplugs and/or noise reduction ear muffs into Heart Health Park. Complimentary earplugs are also offered at our Guest Services tent located at the entrance gates. A limited number of ear muffs are available to check out free of charge at the Guest Services tent.
Emergency Evacuation
In the unlikely event of an evacuation, Republic FC staff are trained and instructed to assist with guest evacuation in a safe, timely and orderly fashion. We ask fans to remain calm and follow direction of the staff and the PA announcer.
F
Field Access
In accordance with USL Championship rules, only authorized personnel with proper credentials will be permitted onto the field before, during, or after Sacramento Republic FC matches. Any unauthorized person who travels onto the field will be removed and subject to arrest, prosecution, and loss of Sacramento Republic FC ticket privileges.
First Aid
The First Aid Tent is located at the Northeast Corner of Heart Health Park behind behind End E. If you or someone in your group is experiencing a medical emergency, please notify your nearest Guest Services Usher and they will help dispatch to your location.
G
General Admission (GA) Seating
The General Admission (GA) area refers to seating or standing areas that are not assigned or reserved and are occupied on a first-come, first-served basis. These locations are identified as Corner Kick Clubs (CKC West and East) and End C (Supporters Section).
K
Kids Zone
The Kids Zone is located in the Marketplace behind section 204. Kids Zone will open at gates and close at kickoff. It will reopen for halftime and fully close for the night at the start of second half.
L
Lost and Found
Any items found at Heart Health Park should be turned into the Guest Services tent located at the Green Gate entrance. When a game ends, all unclaimed items are logged and secured.
During an event, guests may visit or are encouraged to reach Guest Services directly to inquire about lost items by texting (916) 471-GOAL. *MSG and Data rates may apply.
Every effort will be made to return the item to its owner, but if an item has been stored for 30 days and has not been claimed, Heart Health Park and Sacramento Republic FC reserve the right to remit to charity or otherwise dispose of it. Credit cards will be destroyed 2 weeks after they are found. SRFC assumes no responsibility for items lost at matches. Fans inquiring about lost items at previous matches should contact (916) 471-GOAL or send an email to goal@sacrepublicfc.com with the following information: name, phone number (including area code), date the item was lost, and a brief description of the item.
Lost Children
Lost children should be brought to the Guest Services booth. The Guest Services booth is located at the entrance. Republic FC staff will bring lost children to this location and parent/guardians will be guided to this location so that families can be reunited. Young children may obtain a free I.D. wristband personalized with their seat location. Wristbands are available for all matches at the Guest Services booth near the main entrance.
O
Outside Food and Beverage
Fans are prohibited from bringing any outside food into Heart Health Park. Fans are allowed to bring in one (1) un-opened water bottle per guest or an empty reusable water bottle. A water filling station will be available to guests on matchdays – located at the front gates after entry. Please expect that upon entry, all reusable water bottles will be checked for contents. Special considerations may be made for medical reasons.
P
Parking
Parking is $15 in the lot directly in front of Heart Health Park (Lot A) and can be purchased with cash or credit card on the day of the match. Parking can be pre-purchased online by clicking here.
ADA parking in available in Lot A. fans must show proof of ADA tag or ADA license plate. Motorcycle parking is available ($15).
Prohibited Items
Heart Health Park is dedicated to providing a safer environment for the public and to expedite fan entry into the premise. For a full list of prohibited items, click here.
R
Re-entry
Heart Health Park has a ‘no re-entry’ policy during matches. Any guest who leaves the stadium during an event will need a new ticket to re-enter the facility.
Restrooms
Restrooms are located and available throughout the Stadium:
- Behind the Endline, located at the North end of the Stadium
- Behind Sections 104 & 105 in the between the North & South Market
- Behind Sections 114 & 115 on the East side of the Stadium
- Entryway Plaza
- Outside the West Gate
Ride Share Drop Off/Pick Up
The Taxi and Ride Share Services drop-off and pick-up location is located at the Cal Expo Main Gate (Exposition Boulevard and Heritage Way)
S
Sanitation
In order to maintain a clean facility, the following cleaning protocols will be implemented:
- The facility will be cleaned prior to each match.
- All disinfectants and sanitizers will be required to meet CDC recommendations.
- Dedicated sanitation staff will be scheduled and visible during operating hours.
- Locker rooms and other soccer personnel areas will be sanitized according to the USL protocol.
- All food service equipment will be sanitized prior to opening, including all customer touch points.
- Hand washing and sanitizing stations will be located throughout the stadium.
See Something, Say Something
The “See Something, Say Something” campaign is a simple and effective texting service, allowing guests who have questions, need assistance, or want to report any issues/concerns to inform Guest Services directly, by texting (916) 471-GOAL, anonymously and discreetly without having to leave the comfort of their seat. Participation in our service is free of charge but standard carrier text messaging and data charges will apply.
Security
All patrons will go through a security checkpoint prior to entering Heart Health Park.
Seat Cushions/Stadium Seats
Stadium seats with backs and seat cushion pads are permitted as long as they do not exceed 18 inches wide and contain no pockets, zippered compartments, extra straps, or concealable areas. Oversized seats and/or seats with arm rests or other attachments are not allowed.
Smoking
Cal Expo is a smoke-free environment. Smoking is not permitted at Heart Health Park. This includes e-cigarettes, vaporizers, cigars, and pipes. Smoking may be permitted in designated areas in accordance with California State Law.
Supporter’s Section
If you are sitting in the Supporters Section (End C), you are encouraged to cheer, sing, and wear Sacramento Republic FC gear while remaining respectful and courteous to fellow supporters, referees, opposing team fans and players. Fans should expect 90+ minutes of standing, chanting, drumming, and flag waving. Your view of the field may be obstructed. *Wearing an opposing team’s gear will result in your seats being relocated to an alternate section.
Strollers
Strollers are permitted into Heart Health Park, but are not allowed in the seated areas. Do not leave personal belongings in an unattended stroller. Sacramento Republic FC is not responsible for lost or damaged goods. Strollers may be moved by a staff member due to operational needs.
T
Tailgating
Tailgating is permitted at Heart Health Park. The tailgate will open 2.5 hours prior to kickoff and will take place at the Tailgate Zone located in the lot directly adjacent to the main Heart Health Park entrance. Reservations will be an additional $5 (above standard parking fees) and available for purchase online on a match-by-match basis. You can purchase tailgate passes here. Tailgate policies>>
Tickets
All Republic FC tickets are 100% digital and can be managed via the Republic FC mobile app or Account Manager. Tickets can be viewed, transfer or sold all from your mobile device. Screenshots of your ticket will not be accepted.
Ticket Scalping
As a reminder to all fans, please be wary of fraudulent or counterfeit tickets to Republic FC matches. Counterfeit tickets will not be accepted for admission to the event. For your protection, we advise you to ensure that your tickets were acquired either directly from Republic FC (through our season ticket or group ticket programs) or from our designated ticket servicing agent, SeatGeek.com.
U
Umbrellas
Small, collapsible umbrellas, no larger than 12 inches are allowed on the grounds of Heart Health Park for severe weather, but may not be opened in seating sections. Ponchos are highly recommended.
V
Videoboard Messages
We are happy to provide the opportunity for fans to share a message on the scoreboard on game days. Requests must be made 72 hours in advance of the selected game. To submit a request, please complete this form.
Visiting Team Fans
Republic FC is committed to providing an inviting environment for all Guests including Visiting Fans. Section 111 will be reserved for Visiting Supporters Section. Visiting Supporters Group are subject to the the Republic FC Fan Code of Conduct.
W
Weather Delays/Inclement Weather
Soccer matches will proceed as normal regardless of the weather, unless conditions are deemed unsafe or unplayable by the match officials. If the match is cancelled due to inclement weather, you may be eligible for a ticket credit or refund. Matches may be delayed in the event of lightning in the area.
Wheelchairs
Sacramento Republic FC does not provide wheelchair escorts with limited mobility. Guests who need to remain in their wheelchair will be accommodated with proper seating. Fans are asked to supply their own wheelchair if they need one for the duration of the event.
WiFi
Heart Health Park does not currently provide wifi for guest access.